Terms and Conditions

Effective Date: [Insert Date]

Welcome to Lumivac! These Terms and Conditions ("Terms") govern your use of our website and the purchase and use of our Lumivac Window Robot Cleaner. By accessing our website and purchasing our product, you agree to these Terms. If you do not agree, please do not use our website or products.

1. Definitions

• "Company," "we," "our," or "us" refers to [Your Business Name].
• "Website" refers to [Your Website URL].
• "Product" refers to the Lumivac Window Robot Cleaner.
• "User" or "you" refers to any person visiting our website or purchasing our products.

2. Use of the Website

• You must be at least 18 years old to make a purchase.
• You agree to use our website only for lawful purposes and in compliance with these Terms.
• We reserve the right to modify, suspend, or discontinue any part of the website without notice.

3. Product Orders and Payments

A. Ordering Process

• When placing an order, you must provide accurate billing and shipping details.
• All orders are subject to availability and confirmation of payment.
• We reserve the right to cancel any order for any reason, including suspected fraud or pricing errors.

B. Pricing and Payments

• Prices are displayed in Euro and include applicable taxes unless stated otherwise.
• We accept payments through Credit card, Paypal, Gpay and Apple Pay.
• By providing payment information, you confirm that you are authorized to use the payment method.

C. Shipping and Delivery

• We ship worldwide.
• Estimated delivery times are provided at checkout but may vary due to external factors.
• We are not responsible for delays caused by third-party shipping services.

4. Returns, Refunds, and Warranty

A. Returns and Refunds

• You may return the product within 14 days of delivery for a refund, provided it is unused and in its original packaging.
• Customers are responsible for return shipping costs unless the product is defective.
• Refunds will be processed within 30 business days after receiving the returned item.

B. Warranty Policy

• The Lumivac Window Robot Cleaner is covered under a 24-month warranty against manufacturing defects.
• The warranty does not cover damages caused by misuse, unauthorized modifications, or accidents.
• If you experience issues, please contact our support team at [Insert Email].

5. Intellectual Property

• All website content, including logos, text, images, and product designs, is owned by Lumivac and protected by intellectual property laws.
• You may not copy, distribute, modify, or use any content without our written permission.

6. Limitation of Liability

• We are not responsible for any damage, loss, or injury resulting from the use of our product beyond its intended purpose.
• To the maximum extent permitted by law, our liability is limited to the amount you paid for the product.

7. Privacy Policy

Your use of our website and product is also governed by our Privacy Policy.

8. Governing Law and Disputes

• These Terms are governed by the laws of Lithuania.
• Any disputes will be resolved through negotiation, arbitration, or courts.

9. Changes to Terms and Conditions

• We reserve the right to modify these Terms at any time.
• Changes will be posted on this page, and continued use of our website or products constitutes acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: info@lumivac.eu